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Client testimonials

“We have worked with a number of consultancies and they all claim to be the best. UEP claim to be experts at what they do, and I am pleased to say that they really are the best. They have engaged with us in a way that is positive, understanding and highly professional.”
Operations Director, Insurance

"The journey has gone better than expected. We still have many challenges ahead but we feel we are being equipped with the Lean Methodology and Tools to take things forward. The relationship we have with UEP is very strong, it is one that is based on learning and teaching us as opposed to other consultancies that 'do' the work to us; this has been the main differentiator."
Project Lead, Public Sector

"Your approach and attitude in dealing with people issues was outstanding. Your knowledge of the Lean tools and techniques was second to none and your ability to deliver the training sessions and encourage feedback/input from the teams was excellent. Your willingness to share your knowledge and offer advice on difficult staffing situations was a credit to yourself and your honesty."
Programme Manager, IT Services

"We were very happy with UEP, and they helped the Transforming Care programme establish itself as one of the most successful programmes NHS South Central has implemented so I can unreservedly recommend them to you. They’re not a slick ‘lend me your watch and I’ll tell you the time’ kind of outfit but they’ll do a high quality job and ensure your people learn along the way, which is exactly what we wanted, without smoke and mirrors."
Programme Director (World Class Commissioning), Healthcare

"Two very genuine guys who remained extremely professional in their approach – led from the front and greatly influenced the way forward. In doing so, they have willingly and openly shared a vast amount of experience with not only their immediate teams but with the wider workforce. Despite the constraints put upon them, they have both remained faithful to the Lean way of working. They both live Lean and are role models to others – plenty of examples to having to understand business issues but nevertheless they gave a sensible steer within the Lean approach and discipline. For  me personally I hold them in the highest regard and have enjoyed working with them. They have been excellent ambassadors for UEP."
Senior Manager, Public Sector

"I am so impressed with the work your team has done down there with Lean. The mood is good and the tools and techniques are being used daily by the teams. I was wowed! I hopped, skipped and jumped my way to the station! You should be really proud of what they've achieved down there. And it gives us such a positive outlook for the future. We can be the best!"
Operations Director, Insurance

"I felt that we had really lost our way with Lean. The views and opinions of the staff were not being taken on board and when you arrived it seems that a corner was turned and the staff again became involved in decisions. My enthusiasm has built since August and continues to grow which is as a result of your guidance.”
Deputy Manager, Public Sector

"I’ve been delighted at the way our people are responding and I’ve been delighted hugely by the commitment from UEP – what’s been great is the way that people have seen it as self empowerment, they understand their role, they understand their importance to the company and they understand their importance to the end customer in a way that they didn’t do before."
Chief Executive (Global Corporate), Insurance

"Without your energy and tenacity this project wouldn't have had the initial success it has – delivering on every aspect. You quickly understood the business and brought valuable insights to the project. You displayed energy in your delivery and often exceeded my expectations! You didn't just deliver on the work assigned, but you used your expertise and experience, and added real value that everyone could understand and buy-in to. Finally, I would just like to say I really enjoyed working with you."
Business Improvement Consultant, Retail

"We like the UEP style, it doesn't feel like they have taken over, just worked with us to find the best solutions."
Employee, Public Sector