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What We Do

UEP helps organisations to achieve exceptional levels of operational performance and transformational change through a unique approach that combines:

• Lean and Six Sigma based process improvement techniques
• The engagement and development of people
• The transfer of UEP’s skills and knowledge to client organisations and employees.

Benefits we deliver
This combination delivers two key benefits to clients:

• Dramatic improvements in performance within relatively short timescales
• The development of a pervasive culture of continuous improvement in which initial improvements are sustained and improved.

As a consequence, our practical, low-risk approach helps organisations to:

• Improve productivity
• Reduce costs and working capital requirements
• Improve customer service (through higher and more consistent levels of product/service quality, and shorter lead/service times)
• Increase employee engagement and skills
• Reduce operational risk (and improve compliance levels)
• Improve margins and Enterprise Value.

Our track record in helping clients to achieve substantial improvements across each of these areas (from within as little as 4 weeks) is second-to-none.  For example:

• We typically improve productivity, quality and lead time by more than 40%
• Investments in UEP services are usually paid-back within less than 12 months
• Our programs typically deliver Returns on Investment of 200% plus.

Where we can help
We help clients to achieve such improvements across all parts of the value chain, from processing and manufacturing through to distribution and services; from back-office to front-end customer-facing environments; from large-volume processing centres to multi-site and multi-national operations. 

We work with any part of an organisation; where there is an process, we can improve performance...and we’ve proven it, both in our own organisations and in those of our clients. For examples of how UEP has helped clients to realise dramatic improvements in performance in particular sectors, please click on the links below.

Healthcare
Financial Services
Life Sciences
Government
Consumer & Retail
Manufacturing
Rail

For more information on how we help clients to achieve these results, please click here to learn more about UEP’s unique approach to performance improvement.